Support Center

To create an account, click the "Sign Up" button on our homepage. You'll need to provide a valid email address and create a secure password. Once you verify your email, you can start using NotGPT immediately.

Yes! One of NotGPT's key features is real-time personality adjustment. You can modify any of the 100+ personality traits at any time using the trait sliders in your chat interface.

On the login page, click "Forgot Password" and enter your email address. You'll receive a password reset link within a few minutes. If you don't see it, check your spam folder.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards through our secure Stripe payment processor. We also support PayPal in most regions.

Yes, you can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period, and you won't be charged again.

We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied within the first week, contact our support team for a full refund. After that period, refunds are generally not available except as required by law.

AI responses can vary based on your personality settings, conversation context, and the complexity of your input. Try adjusting your personality traits or being more specific in your prompts for more consistent results.

Free users have a limit of 50 messages per day. Premium subscribers enjoy unlimited conversations. Each individual message can be up to 4,000 characters long.

Yes, premium users can export their conversation history in JSON or text format through the account settings page. This feature is not available for free tier users.

We use industry-standard encryption for all data transmission and storage. Your conversations are private and are not used to train models for other users. See our Privacy Policy for complete details.

Yes, you can permanently delete your account and all associated data through your account settings. This action is irreversible and will remove all your conversations, settings, and billing information.

NotGPT works best on modern browsers including Chrome 90+, Firefox 88+, Safari 14+, and Edge 90+. We recommend keeping your browser updated for the best experience.